Privacy Policy

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Last updated Aug 20th, 2023

This privacy policy (“Policy”) is intended to inform you about the types of information that Exterior Design + Decks collects, as well as our policies and practices regarding the collection, use and disclosure of that information through the websites at https://www.rock-deck.com (the “Site”). Please read this Policy carefully, as by using the Site you confirm that you understand and agree to the terms of this Policy and agree to the manner in which we may collect, use and disclose the above information. If you do not agree to the terms of this Policy, please do not use the Site. We reserve the right to change the provisions of this Policy at any time. We will notify you of the changes by indicating in the Policy the date of its update. We encourage you to periodically review this Policy to ensure that you understand how the Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms constitutes your acceptance of those changes. This Policy applies only to information collected by the Website. It will notify you about the following:

Collection of Personal Information

We exclusively gather and have access to personal information provided by you, such as your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, email address, and email preferences (collectively referred to as “Personal Information”). This information is voluntarily shared with us through email or direct contact. We assure you that we will neither sell nor lease your Personal Information to any party. We are the sole proprietors of the Personal Information gathered from this platform.

Automated Data Collection

During your use of this website, both we and our third-party advertisers and service providers may employ diverse technologies to automatically amass data concerning how the website is accessed and utilized (referred to as “Usage Information”). Usage Information may encompass details like browser type, operating system, served page, time of access, visitor count, and the website visited prior to this one. This statistical data provides us insight into website usage patterns, such as page visitation, duration of stay, and hyperlink interactions. The objective is to maintain an engaging website experience and tailor content to visitor preferences. Though generally non-identifying, Usage Information can be treated as Personal Information if linked to an identifiable individual.

Device Identification

In the process of gathering Usage Information, we may also collect your IP address, MAC Address, or other distinct identifiers (collectively labeled as “Device Identifiers”) for the technology (referred to as “Device”) you use to access the website. Device Identifiers are numbers automatically assigned to your Device during web server access. This information helps us recognize returning visitors. It is also utilized for targeted advertising and website enhancement. We may associate Device Identifiers with Personal Information.

Technologies Utilized

The technologies employed on this website, including Device Identifiers, to gather Usage Information may encompass:
  • Cookies: These are data files placed on a Device during website visits. We utilize session cookies (which expire upon browser closure) and persistent cookies (which remain on your computer).
  • Web Beacons: Also known as web bugs or tracking pixels, these are transparent graphic images placed in content and ads. They collect data on interaction with content and ads.
  • Site Cookies: The combination of cookies and web beacons. It aids in tracking user interests, enhancing website experience, and assessing ad effectiveness.

Partner Collaboration

We collaborate with ReachLocal to facilitate product and service advertising. This may involve a retargeting product showing our ads on other websites within the ReachLocal network, enabled by cookies. Advertising Cookies are used solely for this purpose, without targeting you otherwise. ReachLocal avoids linking Advertising Cookie data to your Personal Information.

Data Analysis

To understand website user behavior and enhance the experience, we utilize tracking technology from ReachLocal and/or Google Analytics. If you wish to opt-out, visit the provided links.

Usage of Collected Information

We employ the gathered information to respond to your inquiries and needs. Additionally:
  • Registration: Users completing a registration form provide information to contact them about our products/services. Optional demographic data can also be shared.
  • Orders: Information requested on order forms is used for billing and order fulfillment.
  • Surveys and Contests: Participation in these is voluntary. Data collected can include contact and demographic details.
  • Customer Service: We may contact you about promotions or product changes, unless you opt-out.
  • Chat: Information shared via chat helps us understand your needs for further communication.

Information Sharing

We refrain from trading, renting, sharing, or selling Personal Information unless explicitly authorized by you. Limited access to Personal Information is granted to necessary employees.

Exceptions to Sharing

Personal Information may be disclosed if required by law or to protect safety, security, or property. In case of company acquisition, data collected could be transferred.

Your Privacy Rights

You can control the collection, use, and sharing of your Personal Information. Opt-out of promotional communications anytime. Contact us for data inquiries, corrections, deletions, or opting-out of marketing.

Opting Out of Targeted Advertising

Configure web browsers to manage cookies or opt-out of certain network advertising programs. Visit provided links for tools and resources.

Policy Applicability to Linked Websites

This Policy is exclusive to this website. Personal Information provided on linked sites is under their privacy policies. We aren’t liable for linked site content or practices.

Information Security

We employ measures to safeguard Personal Information. However, no security is foolproof. Protect your account password and notify us of misuse.

Miscellaneous

This Policy is governed by Georgia State laws. Non-US users consent to data processing and transfer.
For any inquiries about this policy, please contact office@rockdeck.com
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